Frequently Asked Questions

Everything you need to know about shopping with Boody AU

How long does shipping take within Australia?

Standard shipping typically takes 3-7 business days, while Express shipping arrives within 1-3 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, underwear cannot be returned unless faulty.

Are your products sustainably made?

Yes, sustainability is at our core. Our garments are crafted from organically-grown bamboo and produced using eco-friendly processes that minimize water waste.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options including Afterpay and Klarna.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts for the most accurate fit.

Can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.